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Helplines in Kosovo

Victim's Assistance and Advocacy Helpline Linja Falas për Viktima

Open 24/7

Free 24-hour helpline operated by the Victim's Assistance and Advocacy division of the Kosovo Public Prosecutor's Office. Provides information, referrals, and support for victims of domestic violence, human trafficking, and other crimes.

SQ, Serbian

Kosovo Police Domestic Violence Helpline Linja e Policisë për Dhunë në Familje

Open 24/7

Free police helpline for reporting domestic violence incidents. Kosovo Police respond immediately and can initiate charges against abusers. Also reachable via regular police number 192.

SQ, Serbian, English

Shtëpia e Sigurtë (Safe House Gjakova) Shtëpia e Sigurtë

Open 24/7

Women's shelter in Gjakova providing refuge and support for victims of domestic violence and gender-based violence. Operating since 2000 as one of the first DV shelters in Kosovo. Offers psycho-social support, counseling, legal services, and safe accommodation.

Kosovo Emergency Services Numri i Emergjencës

Open 24/7

Unified emergency number for Kosovo connecting to police, fire, and ambulance services. Use 112 for all emergencies or specific numbers: 192 (police), 193 (fire), 194 (ambulance).

SQ, Serbian, English

CEL Kosova (Centre for Equality and Liberty) Qendra për Barazi dhe Liri

Business hours

LGBTIQ+ support organization providing free legal aid, psychological counseling, sheltering, and crisis support for the queer community in Kosovo. Established in 2013 to empower and protect LGBTIQ+ people.

SQ, English

Kosovo Women's Network (KWN) Rrjeti i Grave të Kosovës (RrGK)

Business hours

Network of over 158 women's organizations across Kosovo advocating for women's and girls' rights. Provides referrals to shelters and support services, advocacy, research, and coordination of domestic violence response. Founded in 1996.

SQ, English

If you're in immediate danger, please call your local emergency services.

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