Your privacy matters, especially when you're seeking support. Talk is designed with privacy as a core principle. We collect minimal data and never track your activity.
What we collect
We collect only what's necessary to show you relevant helplines:
- Your approximate location — We detect ONLY your country using your IP address to show local helplines. This happens automatically when you visit the site. We do NOT store this information.
- Your selections — When you choose a country or filter by topic, this is used only to fetch relevant resources. We don't store these choices.
What we don't collect
- We don't use cookies for tracking
- We don't store your IP address
- We don't track which helplines you click
- We don't collect any personal information
- We don't use analytics or advertising trackers
- We don't create user profiles or accounts
When you contact a helpline
When you call, text, or chat with a helpline, you're communicating directly with that organization — not through us. Each helpline has its own privacy policy and confidentiality practices.
Most helplines are confidential, meaning they won't share what you discuss. However, they may have obligations to act if there's an immediate risk of serious harm. The helpline will explain their policies when you contact them.
Third-party services
We use minimal third-party services:
- Country detection — We use an IP geolocation service to detect your approximate country. Only your country code is returned; your IP is not stored.
- Helpline data — Crisis resource information is provided by NOPE, our parent service. This data comes from verified crisis organizations.
- Hosting — This site is hosted on Netlify. See their privacy policy.
Quick Exit feature
The "Quick Exit" button (and pressing Escape) immediately navigates away from this site. This is designed for your safety if you need to quickly leave the page. However, this site may still appear in your browser history — you can clear your browsing history if needed.
Your rights
Because we don't collect or store personal data, there's nothing to request, correct, or delete. You can use this site completely anonymously.
Changes to this policy
If we update this privacy policy, we'll note the date at the top of this page. We won't make changes that reduce your privacy without clear notice.
Questions?
If you have questions about this privacy policy, you can reach us through nope.net.