Helplines in Samoa

Samoa Victim Support Group (SVSG) is a non-governmental organization established in 2005 that provides integrated, personalized, professional services for victims of crime. They protect and promote the rights of women, children, and vulnerable populations, specifically their right to be free from abuse. SVSG offers case management, court support, psychosocial support, residential care, and community engagement. They are the main service provider for victims and survivors of gender-based violence in Samoa and advocate for women's rights, also aiming to protect and promote the rights of children. The 24/7 helpline is free of charge.

Fa'ataua Le Ola (meaning 'Value Life') is Samoa's dedicated suicide prevention organization offering free 24/7 crisis support. Established as Samoa's first and primary suicide prevention helpline, FLO provides telephone counselling, face-to-face counselling at their office, and support for anyone experiencing emotional distress, suicidal thoughts, or mental health crises. Also supports women experiencing violence.

Samoa's unified emergency dispatch number for police, ambulance, and fire services. Established in January 2018, 911 replaced the previous separate emergency numbers (994, 995, 996). Call 911 for immediate emergency response including police assistance, medical emergencies, and fire services.

The Salvation Army in Samoa provides free assistance including food parcels, support for alcohol and drug problems, and connections to other social services. Established in Samoa in 2018, they operate from Moto'otua and provide community support without charge. Part of the Salvation Army New Zealand, Fiji, Tonga & Samoa Territory.

ADRA Samoa is the humanitarian arm of the Seventh-day Adventist Church. They serve and care for the needs of people without preference for race, gender, or religion, making a difference one life at a time. ADRA typically provides free humanitarian assistance including emergency relief, food support, and community development.

The Samoa Red Cross Society is part of the International Red Cross and Red Crescent Movement and provides free humanitarian aid and disaster response services. They offer emergency assistance, community support, and disaster preparedness programs.

The Samoa Family Health Association (SFHA) is the leading provider of sexual and reproductive health rights (SRHR) services in Samoa. They offer family planning and reproductive health services through static clinics and mobile units, providing educational and contraceptive services to vulnerable communities. SFHA provides free health services to workers and communities, acts as SRHR advisor to the Government of Samoa, and is a member of the International Planned Parenthood Federation (IPPF) since 2002.

Alcoholics Anonymous is a fellowship of people who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. AA Samoa offers free peer support meetings for those struggling with alcohol addiction. Meetings held weekly at St. Vincent de Paul in Apia.

Caritas Samoa provides free assistance to low-income families including food and clothing. Part of the Catholic Church's humanitarian network, they offer emergency relief, community development support, and capacity-building initiatives. Operates from the Archdiocese in Apia.

Free student support services at the National University of Samoa including counselling, literacy and numeracy support, employment development programs, career counselling, and workshops on critical thinking and social skills. They focus on health and welfare of students and provide assistance for both local and international students.