Helplines in Turkey

First and only 24/7 emergency hotline in Turkey specifically for violence against women. Operated by Federation of Women Associations since 2014. Staffed by professional psychologists, social workers, and legal experts. Provides counseling, referrals, safety planning, and follow-up support. Multilingual service.

Major women's rights organization with 23 centers across Eastern and Southeastern Anatolia providing free services for women experiencing violence. Founded 1997 in Diyarbakır. Offers 24-hour support line, emergency shelter assistance, psychological counseling, legal aid, family counseling, daycare, and employment support. Works to combat violence and discrimination while promoting women's independence.

National 24/7 hotline for violence prevention and protection operated by Ministry of Family and Social Services. Handles domestic violence, child abuse and neglect, elder abuse, honor killings, and provides guidance and counseling. Multilingual support available. WhatsApp reporting also available.

Free government helpline for foreigners operated by IOM and Presidency of Migration Management. Provides information on visa, residence permits, international protection, temporary protection. 24/7 emergency and reporting line for human trafficking victims and migrant smuggling. Multilingual support via phone, email, social media, and mobile app.

Government emergency helpline operated by Presidency of Migration Management for victims of human trafficking. Provides rescue, assistance, and support to trafficking victims. Multilingual service accessible nationally and internationally. Established 2007 in cooperation with IOM.

First free anonymous online HIV counseling platform in Turkey. Provides information about HIV testing, risks, transmission, and treatment via online platform. Run by volunteer counselors using international HIV treatment guidelines. Receives ~100 questions daily. Also offers face-to-face counseling for HIV+ individuals by appointment. Confidential service - only tracks question topics, not personal data.

Free government mobile app for women experiencing domestic violence emergencies. One-button alert sends location to police with ~5 minute response time. Developed by Ministry of Interior. Available in 11 languages on iOS/Android. Downloaded by 8 million women since 2018. Facilitated 1.48 million violence reports with 920,000 verified interventions. Immediate police dispatch for emergencies.

Government agency for disaster and emergency response. Hotline 122 for natural disasters (earthquakes, floods, fires). Coordinates emergency response, rescue operations, and disaster relief. 24/7 seismic monitoring with 1,143 earthquake observation stations. Sole state-run organization responsible for disasters and emergencies. Part of unified 112 emergency system.

National emergency services number for ambulance, medical emergencies, police, and fire services. Can handle mental health crises requiring emergency intervention. Not a dedicated crisis counseling line - for emergency situations only.

Government-run addiction treatment centers operated by Ministry of Health. 22 centers nationwide providing free outpatient and inpatient treatment for alcohol, drug, tobacco, gambling, internet and gaming addictions. Services fully covered by Turkey's universal health insurance for citizens. Includes medical treatment, group psychotherapy, family programs, and educational sessions.