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Helplines in Russia

EMERCOM Emergency Psychological Assistance МЧС России - Экстренная психологическая помощь

Main helpline Open 24/7

National 24/7 free psychological crisis service run by Russia's Ministry of Emergency Situations. Provides professional support for crisis situations, emotional distress, anxiety, trauma, conflicts, and relationship difficulties. Over 1,000 specialists nationwide.

Moscow Psychological Emergency Service Московская служба психологической помощи

Open 24/7

Free 24/7 crisis helpline for Moscow residents. Provides confidential psychological support for emotional distress, conflicts, grief, anxiety, relationship difficulties, and suicidal thoughts. Professional psychologists available around the clock.

Russian Red Cross Psychological Support Hotline Российский Красный Крест

Open 24/7

Free 24/7 nationwide psychological support hotline. Provides counseling for anxiety, stress, trauma, and crisis situations. Text-based support available via Telegram and VK chatbots. 57 regional offices offer additional in-person counseling and support groups.

Russian, Ukrainian

Moscow Suicide Prevention Centre Центр профилактики суицидов

Open 24/7

The Moscow Suicide Prevention Centre offers FREE 24/7 suicide prevention support and psychological counseling. Located at the Moscow Research Institute of Psychiatry (V.P. Serbsky Institute), they provide crisis intervention for individuals experiencing suicidal thoughts and support for those dealing with suicide loss.

Moscow Suicide Prevention Centre Центр профилактики суицидов

Open 24/7

Free suicide prevention helpline and psychological counseling in Moscow. Provides crisis support for individuals experiencing suicidal thoughts and assists those affected by suicide loss. Operating since 1985.

Nasiliu.net (No To Violence) Насилию.нет

Open 24/7

Free 24/7 crisis support for domestic violence survivors. Provides psychological counseling, legal advice, HR consultations, support groups, and art therapy. Serves Russian-speaking people worldwide. Founded 2015, operates emergency shelters in Moscow.

All-Russian Children's Helpline Детский телефон доверия

Open 24/7

National 24/7 free and anonymous crisis helpline for children, teenagers, and parents. Operating since 2010 with 215 regional services across 85 regions. Provides emergency psychological support and counseling. Calls are completely free, anonymous, and confidential.

Sisters Center Crisis Helpline Центр Сёстры

Weekdays 10:00-20:00 Moscow time

Russia's only specialized sexual assault recovery center. FREE crisis helpline operating since 1994. Provides psychological support, legal advice, and in-person consultations for survivors of sexual violence. Helps all regardless of gender, identity, or residence.

IOM Moscow - Counter-Trafficking Hotline МОМ Москва - Горячая линия по противодействию торговле людьми

Weekdays 8:30 AM - 6:30 PM

The International Organization for Migration (IOM) in Moscow operates a toll-free national anonymous hotline for assistance to victims of labour, sexual exploitation and other forms of trafficking. Information and Consultation Centers in Moscow and St. Petersburg provide consultations on legal and other relevant topics. Victims receive psychological, legal and medical assistance. All services are FREE.

Russian, English

Sisters Center Helpline Центр «Сёстры»

Weekdays 10:00 AM - 8:00 PM Moscow time

The Center for Survivors of Sexual Violence 'Sisters' was established in 1994 and offers FREE crisis counseling, information and support to survivors of sexual violence and their family members. Services include hotline support, face-to-face counseling by psychologists, and victim support groups. Help is available regardless of gender, identity, or place of residence. Psychological help available in English.

Russian, English

If you're in immediate danger, please call your local emergency services.

🌐 International resources Online services available worldwide