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Helplines in Serbia

ASTRA – Anti Trafficking Action АСТРА – Акција против трговине људима

Open 24/7

Serbia's only specialized human trafficking hotline. Provides prevention information, crisis support, victim assistance, legal aid, and family support for trafficking victims. Operates for over 20 years, having assisted 555+ trafficking victims including 172 children.

National SOS Helpline for Women and Children Victims of Violence Национална SOS линија за жене и децу жртве насиља

Open 24/7

National 24/7 SOS helpline for women and children experiencing domestic violence, providing crisis intervention, psychological support, legal information, and referrals to protection services. Free and confidential.

NADEL – Nacionalna Decija Linija Srbije НАДЕЛ – Национална Дечја Линија Србије

Open 24/7

National Children's Line providing free, confidential telephone and chat counseling for children and youth in Serbia. Available 24/7 via phone (116 111), chat service operates daily 6-10 PM. Offers support for issues including abuse, bullying, anxiety, depression, relationships, trauma, and self-harm.

Serbian, English

SOS Telefon Vojvodina СОС Телефон Војводина

Weekdays 08:00-20:00, after-hours via mobile app and +381 69 304 4007

Network of SOS helplines in Vojvodina region for women experiencing domestic or intimate partner violence. Connects callers with the nearest local organization. Provides emotional support, information on legal/social/health protection rights, and referrals. 24/7 coverage through helpline during day and mobile app after hours.

Centre for Women's Support Центар за подршку женама

Contact for hours

Specialized center providing support to victims of sexual violence. Offers remote support throughout Serbia and in-person services in Novi Sad, Kikinda, Zrenjanin, Vrbas, and Sremska Mitrovica.

POTENT

Contact for hours

LGBTQ+ focused NGO providing peer support, psychological counseling, and psychotherapy for individuals facing difficulties related to sexuality, HIV-related anxiety, and sexual health. Non-judgmental, confidential environment. Services appear to be free (funded through donations).

Peer support

Gay Straight Alliance (GSA) Геј стреј алијанса

Contact for hours

LGBTQ+ rights organization providing support, advocacy, and community programs for LGBT+ individuals in Serbia. Offers counseling, peer support, and legal assistance.

Peer support Serbian, English

Labris Лабрис

Contact for hours

Lesbian rights and LGBTQ+ organization providing support, advocacy, and community programs for lesbian, bisexual, and queer women in Serbia.

Peer support

Asocijacija DUGA (Association Rainbow) Асоцијација ДУГА

Monday-Thursday by appointment, Friday-Saturday near LGBT clubs

LGBT-focused organization providing free, confidential HIV and STI testing via mobile medical unit. Offers rapid testing (results in 20 minutes) with counseling, prevention, and treatment referrals. Mobile unit operates across 9 districts in western/central Serbia, positioned near LGBT clubs on weekends. Established 2004 for LGBTIQ community, especially in rural areas.

Peer support

Izađi Изађи

Contact for hours

LGBTQ+ youth organization providing long-term support and empowerment for LGBT+ youth and their families. Offers safe space and resources for LGBTQ+ individuals, including those dealing with conversion therapy aftermath and discrimination.

Peer support

If you're in immediate danger, please call your local emergency services.

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