Helplines in Serbia

Serbia's only specialized human trafficking hotline. Provides prevention information, crisis support, victim assistance, legal aid, and family support for trafficking victims. Operates for over 20 years, having assisted 555+ trafficking victims including 172 children.

National 24/7 SOS helpline for women and children experiencing domestic violence, providing crisis intervention, psychological support, legal information, and referrals to protection services. Free and confidential.

National Children's Line providing free, confidential telephone and chat counseling for children and youth in Serbia. Available 24/7 via phone (116 111), chat service operates daily 6-10 PM. Offers support for issues including abuse, bullying, anxiety, depression, relationships, trauma, and self-harm.

The Heart Center provides free emotional support and counseling for individuals experiencing anxiety, depression, loneliness, self-harm, and suicidal thoughts. Trained volunteers offer confidential phone support daily 2 PM - 11 PM. Operating for 31 years in suicide prevention.

Government-run psychological support line providing mental health counseling, crisis intervention, and referrals. Operated by Serbia's tertiary mental health institution specializing in psychiatry, substance abuse, and clinical psychology.

Network of SOS helplines in Vojvodina region for women experiencing domestic or intimate partner violence. Connects callers with the nearest local organization. Provides emotional support, information on legal/social/health protection rights, and referrals. 24/7 coverage through helpline during day and mobile app after hours.

NGO-run SOS helpline for women survivors of gender-based violence. Provides crisis intervention, legal information, psychological support, and safety planning. Helps women emerge from victimhood and end situations of violence including domestic violence, sexual assault, and forced marriage.

Specialized center providing support to victims of sexual violence. Offers remote support throughout Serbia and in-person services in Novi Sad, Kikinda, Zrenjanin, Vrbas, and Sremska Mitrovica.

Helpline for psychological support and school violence reporting, run by the Ministry of Education. Offers mental health counseling, crisis intervention, and suicide prevention for children and adolescents. Calls outside business hours are recorded and answered by ministry professionals.

LGBTQ+ focused NGO providing peer support, psychological counseling, and psychotherapy for individuals facing difficulties related to sexuality, HIV-related anxiety, and sexual health. Non-judgmental, confidential environment. Services appear to be free (funded through donations).