Helplines in Portugal

Free 24/7 psychological counseling service provided by Portugal's National Health Service. Access psychologists specialized in Clinical and Health Psychology by calling the SNS 24 line and selecting option 4. Service available in Portuguese and English. Confidential support for anxiety, depression, suicidal thoughts, emotional distress, and other mental health concerns.

Free 24/7 social emergency line for citizens in Portuguese territory facing situations of vulnerability and lack of protection. Immediate response for urgent social protection needs: homelessness, domestic violence, displacement due to financial difficulties, basic needs (food, medication), loss of autonomy due to illness, drug/alcohol dependencies. Operated by Social Security in coordination with Ministry of Justice.

FREE 24/7 information service for domestic violence victims. Anonymous and confidential. Operated by CIG (Commission for Citizenship and Gender Equality). Trained professionals provide psychosocial support, information about rights, available resources, and referrals for psychological, social, and legal support. Also available via SMS (3060) and email.

Free 24/7 anonymous confidential helpline for victims of human trafficking. Information service providing support in identifying trafficking signs, victims' rights, psychological support, available support resources, and referrals. Multidisciplinary specialized team. Part of National Referral System.

Free, anonymous, confidential 24/7 addiction support helpline managed by SICAD (Institute for Combating Addiction). Support for drug addiction, alcoholism, gambling, and other addictive behaviors. National helpline staffed by addiction specialists.

Portugal's single emergency number, free 24/7. Connects to police (PSP/GNR), firefighters, and medical emergency services (INEM). Average answer time 6 seconds. Available from any phone including mobiles without credit. Operators assist in Portuguese and English.

Free, anonymous, confidential emotional support helpline based in Porto. Provides support for self-harm, suicide, emotional distress. Staffed by trained volunteers. No judgment, available to everyone in Portugal regardless of age, gender, beliefs, or ethnicity.

Free, anonymous, confidential support service for children, youth, families, professionals and community. Managed by Instituto de Apoio à Criança. National scope serving all children and young people in mainland Portugal and the Islands. Available via phone, email, chat, and WhatsApp.

Free support for pregnant women, mothers, sexuality and family planning. Runs SOS Pregnancy hotline providing information and support for unplanned pregnancy, pregnancy concerns, and motherhood. Operates prenatal classes, mothering courses, and centers for pregnant women. Private Social Solidarity Institution.

Free psychological, social, and legal support for LGBTIQ+ community. Founded 1999 (originally Opus Gay). Expanded to support migrants and women. Free therapy, counseling, legal advice, community outreach. Working on shelter for unhoused queer individuals.