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Helplines in Portugal

SNS 24 - Linha de Aconselhamento Psicológico SNS 24 - Linha de Aconselhamento Psicológico

Main helpline Open 24/7

Free 24/7 psychological counseling service provided by Portugal's National Health Service. Access psychologists specialized in Clinical and Health Psychology by calling the SNS 24 line and selecting option 4. Service available in Portuguese and English. Confidential support for anxiety, depression, suicidal thoughts, emotional distress, and other mental health concerns.

Portuguese, English

Linha Nacional de Emergência Social Linha Nacional de Emergência Social (LNES)

Open 24/7

Free 24/7 social emergency line for citizens in Portuguese territory facing situations of vulnerability and lack of protection. Immediate response for urgent social protection needs: homelessness, domestic violence, displacement due to financial difficulties, basic needs (food, medication), loss of autonomy due to illness, drug/alcohol dependencies. Operated by Social Security in coordination with Ministry of Justice.

Linha Nacional de Emergência Social - Violência Doméstica Serviço de Informação a Vítimas de Violência Doméstica

Open 24/7

FREE 24/7 information service for domestic violence victims. Anonymous and confidential. Operated by CIG (Commission for Citizenship and Gender Equality). Trained professionals provide psychosocial support, information about rights, available resources, and referrals for psychological, social, and legal support. Also available via SMS (3060) and email.

Linha de Apoio a Vítimas de Tráfico de Pessoas Linha de Apoio a Vítimas de Tráfico de Pessoas

Open 24/7

Free 24/7 anonymous confidential helpline for victims of human trafficking. Information service providing support in identifying trafficking signs, victims' rights, psychological support, available support resources, and referrals. Multidisciplinary specialized team. Part of National Referral System.

Linha Vida - SOS Droga Linha Vida - SOS Droga

Open 24/7

Free, anonymous, confidential 24/7 addiction support helpline managed by SICAD (Institute for Combating Addiction). Support for drug addiction, alcoholism, gambling, and other addictive behaviors. National helpline staffed by addiction specialists.

112 - Número Europeu de Emergência 112 - Número Europeu de Emergência

Open 24/7

Portugal's single emergency number, free 24/7. Connects to police (PSP/GNR), firefighters, and medical emergency services (INEM). Average answer time 6 seconds. Available from any phone including mobiles without credit. Operators assist in Portuguese and English.

Portuguese, English

SOS Voz Amiga SOS Voz Amiga

Daily 15:30-00:30

Free confidential emotional support helpline for people facing loneliness, anxiety, depression, emotional distress, and suicide risk. Founded 38 years ago, Portugal's first telephone support line for acute suffering. Staffed by trained volunteers providing empathetic listening and support.

Peer support Portuguese, English +8 more

Voz de Apoio Voz de Apoio

Daily: Mainland/Madeira 21:00-00:00, Azores 20:00-23:00

Free, anonymous, confidential emotional support helpline based in Porto. Provides support for self-harm, suicide, emotional distress. Staffed by trained volunteers. No judgment, available to everyone in Portugal regardless of age, gender, beliefs, or ethnicity.

Portuguese, English +2 more

Telefone da Amizade Telefone da Amizade

Daily 16:00-23:00

Free telephone and email service for suicide prevention and support in personal crisis. Anonymous and confidential emotional support. Private social solidarity association founded in 1982, recognized as public utility organization. Staffed entirely by volunteers.

Vozes Amigas de Esperança (VOADES) Vozes Amigas de Esperança

Daily 16:00-22:00

Free telephone and online chat helpline for emotional crisis support. Non-profit volunteer organization founded 2008, based on Humanistic and Positive Psychology. Anonymous and confidential. Also offers training courses in personal and social skills development.

If you're in immediate danger, please call your local emergency services.

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