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Helplines in Pakistan

Umang Pakistan

Main helpline Open 24/7

WHO-recognized 24/7 mental health crisis helpline and WhatsApp service. Pakistan's Google nationwide crisis partner and Facebook/Instagram safety partner. Provides free, confidential psychological support in Urdu and English.

Urdu, English

Ministry of Human Rights Helpline 1099

Open 24/7

FREE 24/7 toll-free nationwide helpline for reporting human rights violations and domestic abuse. Provides free legal advice, counseling, legal assistance and referral services. Established 2014, received 1.5 million calls serving 60,000+ cases. Women Protection Centres and app available.

English, Urdu

Madadgaar National Helpline 1098

Open 24/7

FREE 24/7 toll-free national helpline - Pakistan's first helpline for women and children suffering from violence, abuse and exploitation. Provides telephonic counseling, face-to-face counseling, crisis intervention, legal advice, legal aid and referral services. Serving for 19 years with one of Pakistan's largest databases on violence against women and children.

English, Urdu

Sindh Legal Advisory Call Center (SLACC)

Open 24/7

FREE 24/7 legal advice helpline. Public-private partnership between Sindh Government and Legal Aid Society. 475,000+ calls from 600+ towns since 2014. High Court-enrolled advocates provide guidance on criminal law, civil law, and public grievances. AI-powered chatbot NAZ Assist also available.

English, Urdu

Citizens Police Liaison Committee (CPLC) Sindh

Open 24/7

FREE 24/7 crime reporting and victim assistance helpline. Non-political statutory organization operating for 34 years. Provides relief to crime victims, technical support to law enforcement. Register complaints for theft, security breaches, kidnapping, stolen/snatched vehicles, lost mobile phones. Central Reporting Cell at Sindh Governor House.

English, Urdu

National TIP Hotline (FIA)

Open 24/7

FREE national Trafficking in Persons hotline operated by Federal Investigation Agency (FIA). First anti-trafficking hotline in Pakistan. Complaints are sent to police stations nationwide and victims are referred to welfare departments. National referral mechanism for human trafficking survivors.

English, Urdu

Punjab Women's Helpline 1043

Open 24/7

Free 24/7 toll-free helpline for women facing gender-based discrimination, harassment, or violence, or being denied legal and constitutional rights. Managed by Punjab Commission on the Status of Women (PCSW). All-women call agents, legal advisors, and psychosocial counselors provide support, record complaints, and forward requests to relevant authorities.

English, Urdu

Child Helpline 1121 (CPWB Punjab)

Open 24/7

Operated by the Child Protection & Welfare Bureau (CPWB), this 24/7 helpline provides prompt assistance and support to children subjected to violence, exploitation, abuse and neglect. Offers rescue services to destitute and neglected children. Also provides support for self-harm, gambling, and other issues affecting youth.

English, Urdu

Roshni Helpline - Missing Children

Open 24/7

Pakistan's first non-profit organization devoted to missing children. FREE 24-hour nationwide helpline for reporting missing children cases. Works to reunite missing children with families.

English, Urdu

Rescue 1122 Emergency Service

Open 24/7

FREE 24/7 national emergency service operating across all regions of Pakistan (Punjab, KP, Balochistan, Sindh, Gilgit-Baltistan, AJK). Provides emergency ambulance, rescue, fire services, and community safety. Rescued 14+ million victims. Average 4-minute response time. Completely free for all Pakistani citizens.

English, Urdu

If you're in immediate danger, please call your local emergency services.

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