Helplines in New Zealand

National mental health and addictions service providing free confidential 24/7 support for anyone in New Zealand. Trained counsellors provide brief 1:1 emotional support, care planning, and referrals. Peer support available daily 2pm-10pm. Digital hub offers self-help tools, e-mental health apps, and culturally-specific programs.

Samaritans Aotearoa offers free confidential caring listening service 24/7, 365 days a year (subject to volunteer availability). Trained volunteers provide non-judgmental support for callers experiencing loneliness, depression, despair, distress, or suicidal feelings. Volunteer-run community service with no government funding.

Lifeline Aotearoa provides free confidential crisis support and suicide prevention services. Offers general helpline (0800 543 354) and specialized suicide crisis helpline (0508 828 865). Operating since 1963, serving New Zealanders in distress and crisis for over 60 years.

Free confidential 24/7 helpline and live webchat for anyone affected by domestic violence and abuse in New Zealand. Provides helpline, women's refuge, safety programs, and advocacy. Helps everyone regardless of age, gender, religious views, or nationality. Support for abuse, domestic violence, family issues, and relationships.

Free 24/7 sexual abuse support service for Wellington region. Crisis support, counselling, advocacy, medical referrals. For survivors of sexual violence - recent or historical. All ages, all genders.

Free confidential 24/7 support by phone and text from trained counsellors. Powered by Whakarongorau Aotearoa (New Zealand Telehealth Services). Provides support for people experiencing depression, anxiety, or needing someone to talk to about their mental health.

Free confidential 24/7 phone, text, and live chat service for people with questions about their own or someone else's drinking or drug use. Offers information, insight, support, and strategies. Includes specialized lines for Māori (0800 787 798), Pasifika (0800 787 799), and Youth (0800 787 984). Powered by Whakarongorau Aotearoa (NZ Telehealth Services).

Free nationwide 24/7 practical and emotional support for people affected by crime, trauma, or bereavement by suicide, including their whānau and witnesses. Offers immediate and short-term support, guidance through justice system, victim impact statements, court accompaniment, and referrals. Independent charity handling 130,000+ calls annually.

Free confidential 24/7 national helpline for people experiencing all forms of anxiety including panic attacks, phobias, and OCD. Staffed by trained volunteers offering empathy, breathing and relaxation exercises, information, and practical strategies. Overnight support (midnight-8am) reserved for severe anxiety. Operated by Anxiety NZ, which also provides specialist clinical services and ongoing peer support groups.

Free confidential 24/7 support and information for anyone experiencing family violence or worried about someone else. Family violence specialists help with next steps and understanding whether what's experienced is family violence. Live chat with trained counsellors available. Provides immediate support to anyone affected.