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Helplines in Mozambique

Linha Verde 1458

Open 24/7

Free toll-free inter-agency hotline providing information and support on gender-based violence. Operators trained in first-line psychosocial support, referrals, and handling GBV cases. Accessible 7 days/week. Also handles humanitarian assistance inquiries.

Portuguese, SENA +7 more

Mozambique Reporting Portal

Open 24/7

Free anonymous online reporting system for child sexual abuse content. Run by Internet Watch Foundation (IWF UK). Reports feed to IWF Hotline analysts who assess content and work with global law enforcement/ISPs to remove material. Launched on Safer Internet Day 2024.

Portuguese, English

Alô Mente

Open 24/7

UNICEF mental health app for children and adolescents in Mozambique. Helps identify and provide mental health services for depression, anxiety, suicidal ideation and other conditions. Enables screening and referral beyond usual health facility entry points. Free access via Internet of Good Things platform.

Portuguese, English

Emergency Services Mozambique Serviços de Emergência

Open 24/7

National emergency dispatch for police, ambulance, and fire services. Available 24/7 for life-threatening emergencies requiring immediate response.

Linha Fala Criança Child Helpline Mozambique

Early morning to late night daily. Calls made during closed hours are recorded and returned the following day.

Free national child helpline for children to report abuse, violence, neglect, and harmful practices. Provides counseling, case reporting, and referrals to health, justice, education and social services. Handles 400+ calls per day with trained counselors.

Portuguese, TS +3 more

IOM Mozambique - MHPSS & Protection

Business hours (likely Monday-Friday)

International Organization for Migration provides free mental health and psychosocial support to migrants, trafficking victims, conflict-affected populations, and emergency-affected communities. Offers counseling, protection, assisted voluntary return, and capacity-building initiatives.

Portuguese, English

Lambda Mozambique Associação Moçambicana para a Defesa dos Direitos das Minorias Sexuais

Office hours, safe spaces available

Free LGBTQ+ rights organization promoting civic, human, and legal rights of LGBTI citizens. Operates safe spaces across all provinces. Provides visibility campaigns, health services, community support, and addresses HIV/AIDS policy exclusion. Only organization defending LGBTQ+ rights in Mozambique.

World Vision Mozambique

Office hours

Free international Christian humanitarian organization providing child protection, education, health, water/sanitation, and emergency response. Focus on vulnerable children and communities.

UNHCR Mozambique

Office hours

Free UN refugee agency providing protection and assistance to refugees, asylum-seekers, and displaced persons. Offers emergency shelter, legal aid, psychosocial support, and repatriation assistance.

Portuguese, English

If you're in immediate danger, please call your local emergency services.

🌐 International resources Online services available worldwide