Helplines in Myanmar

Myanmar's FIRST-EVER 24/7 Suicide Prevention Helpline, founded in response to 2021 military coup by social worker Jue Jue Min Thu. Provides three 24/7 helplines: Suicide Prevention Helpline, PSS (Psychosocial Support) Helpline for all ethnic backgrounds, and Disaster Distress Helpline. Also offers individual/couple/group counseling by qualified master-level mental health providers (50-60 min sessions). Contact via Facebook Messenger or direct phone/Telegram. Volunteer-staffed by professionally trained certified volunteers, strictly confidential.

24/7 mental health support line operated by Myanmar Red Cross Society. Provides mental health support, first aid information, and emergency humanitarian assistance. Part of Red Cross's disaster relief and humanitarian support services.

FREE harm reduction and HIV/AIDS services. USAID-funded organization providing drug use and HIV/AIDS, TB prevention, treatment and care, and drug dependency treatment. Services include drop-in centers, community-based outreach, overdose management, medical intervention, counseling, and methadone maintenance therapy. Women-friendly services with trained peers and female outreach workers. Special areas at drop-in centers exclusively for women. Operating since 2003.

FREE child abuse reporting hotline and mechanism for Myanmar. Provides multiple phone numbers and email reporting for children at risk of harm, exploitation, or abuse. Part of global ChildSafe network protecting children in tourism and travel contexts. Anonymous reporting available.

Mental health education and awareness website offering resources in 17+ ethnic languages including S'gaw Karen, Moken, Daai Chin, Khong So, Hakha, Karenni, Kayan, Mon, Tedim, Shan, Ta-ang, Rakhine, Rohingya, Naga, Jinghpaw, plus English and Burmese. Provides graphics, videos, cartoons, and educational materials. Facebook Messenger chatbot available for information.

National emergency services in Myanmar. Dial 999 for general emergencies, 191 for fire, 199 for police, 192 for ambulance (limited availability, mainly Yangon-Mandalay highway). Note: These hotlines normally do not have English speakers, Burmese language required.

Community-based FREE mental health service providing holistic psychological support for people with moderate to severe mental disorders including anxiety, depression, stress, trauma, PTSD, psychosis, bipolar disorder, and schizophrenia. Also supports individuals with intellectual disabilities and substance use disorders. Services include counseling, psychiatric medication, support groups, medical care, and vocational skills training. Open daily with emergency response outside regular hours. Founded 2010, supported by Open Society Foundations.

Quality mental healthcare provider offering FREE Friday Zoom sessions at 8pm Myanmar time for everyone, plus FREE Monday sessions (twice monthly, 7-8:30pm) for Serenity Alumni. Services include individual/family/couple/group counseling, employee assistance programs, MHPSS training, basic counseling training, suicide prevention circles, emotional support sessions, psychological first aid training, trauma care & support training, mindful self-compassion workshops. Online and phone consultations available.

FREE online mental health portal created by UNFPA connecting individuals with mental health professionals. Services include basic emotional support, psychological first aid (PFA), counseling, psychotherapy, and psychoeducation. Available in English and Myanmar languages. 10 mental health professionals with diverse backgrounds including clinical psychologists, psychiatrists, and professional counselors. Four specialists focused on children and adolescents. Clients can select preferred professional and make appointments confidentially through portal. Training includes IAT, EMDR, CBT, and interpersonal therapy approaches.

FREE telemedicine platform established under National Unity Government Ministry of Health following military coup. Provides free online medical consultations via Facebook Messenger and Telegram. Services include healthcare consultations, health education, mental health support, and general medical care. Reached 115,399 consultations (March 2023), 10 million Facebook audience reach. Created to address urgent need for accessible medical services for vulnerable populations during political crisis and COVID-19. Consultation booking through Facebook page with patient ID generation.