Back
🇱🇾

Helplines in Libya

IRC Emergency Medical & Mental Health Services

Open 24/7

International Rescue Committee provides free emergency medical and mental health services to crisis-affected Libyans, refugees, asylum-seekers, and migrants in Libya. 24/7 emergency line for life-threatening situations. Also offers psychiatric consultations and psychosocial support through mobile medical teams and health centers in Tripoli and other regions.

Arabic, English

Libya Emergency Services خدمات الطوارئ

Open 24/7

General emergency services number for Libya. Operates 24/7 and free from any network. Response times vary - typically 15-30 minutes in urban centers like Tripoli and Benghazi, but may experience significant delays in rural areas. Service availability may be limited outside major cities.

Libya Ambulance Services خدمات الإسعاف

Open 24/7

Emergency ambulance services for medical emergencies in Libya. Toll-free short code accessible from all networks 24/7. Response times vary significantly - faster in urban centers, may be delayed in rural areas.

Libya Fire Department خدمات الإطفاء

Open 24/7

Emergency fire services for Libya. Toll-free short code accessible from all networks 24/7. Response times vary by location and availability.

Libya Police Services الشرطة

Open 24/7

Emergency police services for Libya. Toll-free short code accessible from all networks 24/7. Use for crimes, violence, immediate threats.

UNFPA Psychosocial Support Hotline خط الدعم النفسي 1417

Every day 9:00 AM to 9:00 PM except Friday

Libya's first national psychosocial hotline providing free, confidential mental health support and counseling for all people in Libya. Offers psychosocial support and legal consultations on emotional, domestic and physical abuse, with specialized services for gender-based violence survivors including FGM, forced marriage, and stalking. Operated by team of 6 trained psychologists in partnership with UNFPA Libya and Ministry of Social Affairs.

Tawasul Common Feedback Mechanism آلية تواصل 1504

Sunday to Thursday 09:00-23:00

Country-wide toll-free UNHCR protection and referral hotline. Provides information on humanitarian programs, handles protection concerns including child abuse, exploitation, GBV, and trafficking. Offers referrals to humanitarian organizations. Survivors of violence are prioritized for urgent healthcare within 72 hours. Available for refugees, asylum-seekers, and vulnerable populations.

Arabic, English

UNHCR Libya Registration & Protection Services

Sunday to Thursday 09:00-16:30 for general services

UNHCR provides free registration and protection services for refugees and asylum-seekers in Libya. Services include registration, resettlement information, protection concerns, and referrals to partner organizations. Phone and WhatsApp contact available.

Arabic, English, French

CESVI Mental Health Helpline

Sunday to Thursday, 09:00-17:00

UNHCR partner CESVI provides free mental health and psychosocial support services to refugees, asylum-seekers and vulnerable populations in Libya. Call to book appointment for individual or group counseling sessions. Services provided at Community Day Centres in Tripoli and other locations.

Arabic, English

Arrazi Psychiatric Hospital مستشفى الرازي للأمراض النفسية

09:00-13:00

Psychiatric hospital providing phone consultations for mental health support. Works in partnership with WHO Libya community mental health mobile teams. Offers general mental health consultations and psychiatric support during daytime hours.

If you're in immediate danger, please call your local emergency services.

🌐 International resources Online services available worldwide