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Helplines in Luxembourg

Femmes en Détresse (Women in Distress) Femmes en Détresse A.S.B.L

Open 24/7

Free, 24/7 confidential support for women experiencing domestic violence, abuse, and distress. Provides emergency shelter, housing support, and legal, social, and economic assistance for women and their children. Operates VISAVI consultation centers.

German, French +2 more

BEE SECURE Stopline BEE SECURE Stopline

Open 24/7

Free, anonymous 24/7 online platform for reporting illegal content: child sexual abuse material (CSAM), discrimination, racism, hate speech, revisionism, and terrorism. Government initiative operated by National Youth Service.

German, English +2 more

SOS Détresse - Hëllef iwwer Telefon SOS Détresse - Mir hëllefen iwwer Telefon an online

Phone: Daily 11:00-23:00 in Luxembourgish/German/French (Fri/Sat until 03:00), Wed/Sat/Sun 11:00-23:00 in English. Chat: Mon/Thu 17:00-21:00. Email: 3 working day response

Free, confidential, and anonymous crisis support via phone, chat, and email. Provides a sympathetic ear for people going through difficult moments in life, whatever their situation. Founded in 1976, staffed by trained volunteers.

German, English +3 more

INFOTRAITE - Stop Traite INFOTRAITE

Contact hours not specified

Free support and assistance for victims of human trafficking and exploitation. Provides guidance for physical, psychological, and social recovery. Respects victims' intentions and offers confidential support.

German, English +3 more

KJT - Kanner-Jugendtelefon (Children & Youth Helpline) KJT - Kanner-Jugendtelefon

Mon/Wed/Fri 17:00-22:00, Tue/Thu 14:00-22:00, Sat 14:00-20:00

Free, anonymous telephone, chat, and online counseling for children and young people. Provides support with everyday concerns, fears, problems, and crises. Part of the European 116 111 child helpline network.

Peer support German, English +2 more

Initiativ Liewensufank – Baby Hotline Initiativ Liewensufank – Baby Hotline

Hours not specified on website

Free, anonymous hotline for expectant and new parents. Provides support and information on pregnancy, childbirth, breastfeeding, daily baby/child care, legislation, and help in difficult situations. Staffed by specially trained and experienced women.

Peer support German, French, LB

Centre LGBTIQ+ CIGALE Centre LGBTIQ+ CIGALE

Drop-in safe space available; screening Thursdays 12:30-14:30

Free professional counseling and support for LGBTIQ+ community. Provides advice on sexual orientation, trans-identity, coming out, and gender identity. Offers safe space, support groups, free STI screenings (HIV, Hepatitis C, Syphilis), and education services. Government-supported center.

Peer support German, English +2 more

Planning Familial Luxembourg Planning Familial

Business hours, multiple centers

Free sexual, reproductive, and affective health services. Provides information, consultation, and support on contraception, emergency contraception, STIs, pregnancy, abortion counseling, and sexuality. Open to everyone without discrimination.

German, English +3 more

SAV - Service d'aide aux victimes (Victim Support Service) Service d'aide aux victimes - Service central d'assistance sociale

By appointment only

Free psychological and psychotherapeutic support for crime victims and witnesses. Operated by General Prosecutor's Office. Assists victims of robbery, threats, domestic violence, sexual assault, murder, assault, abuse, stalking. Provides legal information and court accompaniment.

German, French, LB

Caritas Luxembourg Caritas Luxembourg

Business hours

Free social support services for vulnerable groups including single parents, migrants, refugees, homeless, and disadvantaged persons. Provides emergency accommodation, housing assistance, food banks, and social services. Operates shelters for trafficking victims.

German, English +3 more

If you're in immediate danger, please call your local emergency services.

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