Helplines in Jordan

Free 24/7 mental health and psychosocial support hotline operated collaboratively by Jordan's Ministry of Health, Jordanian Association of Psychiatrists, and International Medical Corps. Staffed by psychiatrists and case managers, providing remote consultations, medication referrals, and follow-up support.

Free 24/7 crisis support hotline operated by the Jordanian Clinical Psychologists Association, providing compassionate and confidential support via phone and text message for individuals struggling with suicidal thoughts, self-harm, and mental health crises.

A free, confidential service offering support in child and family safety and psychological well-being. Provides resources, referrals, and guidance including specialized consultation, psychological support, and referral to institutions that offer specialized services.

Free mobile application providing 24/7 access to mental health and psychosocial support services. Offers hotline counseling, video call consultations (with anonymity option), psychological first aid, case referrals to community clinics, educational articles on mental health, and clinic directory information. Operated by International Medical Corps.

Free peer support fellowship for individuals seeking recovery from drug addiction through the 12-step NA program. Offers free support meetings (open and closed) and 24/7 hotline for crisis support and meeting information. All meetings are confidential and newcomers are welcome.

Free call service for refugees in Jordan to ask questions or file complaints related to refugee status. Provides information on UNHCR activities, procedures, and updates. Available in Arabic, English, and Somali.

Unified emergency dispatch number for police, ambulance, and fire services in Jordan. Free of charge with operators trained to respond in Arabic and English. Use for immediate life-threatening emergencies.

Police department handling gender-based violence, sexual assaults, domestic violence, and child abuse cases. One-stop service with offices across Jordan. Provides investigation, protection services, and referrals. Established 1999 under Public Security Directorate.

Free safe shelter for women survivors of gender-based violence and their children. Provides comprehensive services including shelter, nutrition, education, psychological health, legal assistance, and economic empowerment training. Open-service model grants freedom of movement while ensuring safety. Locations in Amman, Irbid, and Aqaba.

Free crisis hotline for women experiencing gender-based violence. Established 1996. Provides 24/7 shelter, telephone counseling, legal advice, psychological and social support, vocational rehabilitation, and case follow-up. Serves Jordanian, resident, and refugee women. All services free of charge.