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Helplines in Croatia

Mentalno zdravlje Grad Zagreb Mentalno zdravlje Grad Zagreb

Open 24/7

Free 24/7 crisis line for mental health emergencies in Zagreb. Operated by Zagreb city government. Provides crisis intervention, expert consultations, and referrals to mental health services.

Nacionalni pozivni centar za žrtve - 116 006 Nacionalni pozivni centar za žrtve kaznenih djela i prekršaja

Open 24/7

Free 24/7 national helpline for crime victims and witnesses. Provides emotional support, information on rights, and referrals to professional services. Available in Croatian and English. Also offers web chat service.

Croatian, English

SOS Telefon UZOR SOS Telefon UZOR

Open 24/7

Free 24/7 emergency hotline exclusively for domestic violence victims. Operates shelter services for women and children. Provides crisis intervention, counseling, and support services. Based in Rijeka but serves all of Croatia.

B.a.B.e. B.a.B.e. - Budi aktivna. Budi emancipirana.

Office hours: Weekdays 8:00-17:00

Free legal and psychological counseling for violence victims and marginalized citizens. Operating since 1994. Provides SOS helpline, legal advice, psychological support, and operates a safe house. Serves 1,789 people annually through legal advice and 729 through psychological counseling.

DOM DUGA Zagreb DOM DUGA Zagreb

Helpline: Mon/Wed/Fri 16:30-19:30

Free shelter and counseling for domestic violence victims. Provides temporary accommodation, crisis counseling, and psychosocial support. Specialized SOS counseling for elderly victims. Also offers court-mandated treatment programs for perpetrators.

Ženska Soba - Centar za žrtve seksualnog nasilja Ženska Soba - Centar za žrtve seksualnog nasilja

Contact for hours

Free center for victims of sexual violence. Only specialized service for sexual violence survivors in Croatia. Provides psychological counseling, legal advice, crisis intervention, therapeutic support, and court preparation. Serves adults, children 16+, and their families. Operating since 2002.

Croatian, English

SOS Rijeka - Centar za nenasilje i ljudska prava SOS Rijeka - Centar za nenasilje i ljudska prava

Contact for hours

Free feminist organization providing psychological and legal counseling for domestic, partner, and sexual violence victims. Free primary legal aid and psychological support for all adult victims regardless of gender. Serves Primorje-Gorski kotar and Lika-Senj counties. Operating 25+ years.

Centar za nestalu i zlostavljanu djecu Centar za nestalu i zlostavljanu djecu (CNZD)

Contact for hours

Free helpline for missing, runaway, and at-risk children. Provides child protection from abuse and sexual exploitation online. Crisis counseling for families. Operating over 10 years. European missing children hotline 116 000.

kolekTIRV kolekTIRV

Contact for hours

Free psychological and social support for trans, intersex, and gender-diverse people. Provides counseling, advocacy, educational resources, violence reporting mechanism, and community support. Specialist directory available.

Croatian, English

If you're in immediate danger, please call your local emergency services.

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