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Helplines in Hong Kong

18111 Mental Health Support Hotline 18111精神健康支援熱線

Main helpline Open 24/7

Government-funded 24/7 mental health hotline providing immediate support, counseling, and referrals. First government-funded mental health hotline in Hong Kong, launched December 2023. Supports phone and WhatsApp messaging.

Chinese, English

Samaritans Hong Kong 撒瑪利亞會

Main helpline Open 24/7

Free 24/7 multilingual suicide prevention hotline providing unconditional emotional support. Volunteer-led organization established 1974, offering confidential listening support to people in distress or crisis.

English, Chinese +4 more

Suicide Prevention Services 生命熱線

Main helpline Open 24/7

Free 24/7 suicide prevention hotline providing emotional support and crisis intervention for people in distress, despair or experiencing suicidal thoughts. Also offers specialized support for elderly and youth, plus bereavement support for families.

Chinese, English

Hong Kong Red Cross - Psychological Support Service (Shall We Talk) 香港紅十字會 - 心理支援服務

Open 24/7

Free 24/7 psychological support service via WhatsApp and Telegram. Staffed by professional clinical psychologists and trained volunteers. Provides confidential emotional support and crisis counseling in Cantonese and English.

Chinese, English

Caritas-Hong Kong Family Crisis Support Centre 明愛向晴軒

Open 24/7

Free 24/7 family crisis hotline staffed by professional social workers. Provides counseling, emergency intervention, and temporary accommodation for individuals and families in crisis. Over 20,000 callers annually. Run by Caritas Hong Kong.

CEASE Crisis Centre 風雨同路人

Open 24/7

Free 24/7 crisis centre for sexual violence victims and domestic violence survivors. Operated by Tung Wah Group. Provides emergency accommodation, legal/medical support, counseling. Staffed by registered social workers with immediate outreach services.

Chinese, English

CEASE Crisis Centre

Open 24/7

24-hour multi-purpose crisis intervention centre operated by Tung Wah Group of Hospitals. Manned by registered social workers providing comprehensive support for adult victims of sexual violence, individuals/families facing domestic violence or in crisis. Services include 24-hour hotline, immediate outreaching, crisis intervention, counselling, referral, and short-term accommodation. Serves all ages, genders, and races.

English, Chinese

Caritas Family Crisis Support Centre - Debt and Financial Counselling Service 明愛向晴軒

Open 24/7

24-hour free crisis line with registered social workers helping people facing debt problems. Provides debt counselling, assistance with debt restructuring, bankruptcy, asset liquidation, and emotional support. Additional specialized hotlines for financial distress and debt counselling.

English, Chinese

RainLily - Sexual Violence Crisis Centre 風雨蘭

Open 24/7

Free 24/7 sexual violence crisis centre - first rape crisis centre in Hong Kong (est. 2000). Provides immediate crisis support, counseling, STI screening/treatment, legal info, and judicial accompaniment. LGBTQ+ friendly. All genders welcome. Run by ACSVAW charity.

Chinese, English

If you're in immediate danger, please call your local emergency services.

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