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Helplines in Guatemala

Alerta Joven

Open 24/7

Free 24/7 crisis helpline providing confidential support for individuals experiencing mental health crises or suicidal thoughts. Particularly focused on serving adolescents and young people.

Covenant House Guatemala (La Alianza) La Alianza

Open 24/7

Free 24/7 shelter for homeless youth, particularly young girls and their babies at high risk. Specialized in victims of sexual abuse, exploitation, and human trafficking. Provides immediate basic needs (food, clothing, medical care) without conditions.

Línea 1572

Open 24/7

Free 24/7 crisis helpline for women victims of physical, psychological, and sexual violence. Operated by the Ministerio Público (Public Prosecutor's Office) of Guatemala. Coordinates with National Civil Police for emergency response.

Sara ChatBot

Open 24/7

Free 24/7 AI-powered confidential chatbot providing information and guidance on violence against women, girls and adolescents. Helps assess risk situations, provides legal advice, creates emergency plans, and connects to support services. Anonymous and safe first contact.

Casa del Migrante of Guatemala City

Open 24/7

Free humanitarian shelter providing food and lodging to migrants passing through, asylum seekers, internally displaced people, deportees, and returnees. Pastoral and humanitarian care available 24/7.

Acoso.Online

Open 24/7

Free comprehensive Spanish-language resource for victims of online harassment and cyberbullying across Latin America. Provides feminist, community-based support for reporting, recovery, and resistance. First platform for Latin American women and gender-nonconforming individuals.

Asociación Generando Equidad, Liderazgo y Oportunidades (ASOGEN) Generando

Contact for details

Free legal and psychosocial support to survivors of sexual and gender-based violence. Provides attorneys, psychologists, social workers, and accompaniment to court hearings. Supports 500+ cases annually with multidisciplinary teams.

Peer support

Grupo Guatemalteco de Mujeres (GGM) - CAIMUS Centros de Apoyo Integral para Mujeres Sobrevivientes de Violencia

Contact for details

Free comprehensive support center for women survivors of violence. Provides integrated social, medical, psychological, and legal services, plus access to women's shelters. Available via phone, text, and WhatsApp.

Peer support

Women's Justice Initiative

Contact for details

Free legal services for indigenous Maya-Kaqchikel women and girls. Provides mobile legal outreach, bilingual (Kaqchikel-Spanish) resources, legal counseling, GBV prevention, education, and early marriage prevention. Culturally grounded support in 24 rural communities.

Spanish, KJB

REDMMUTRANS Red Multicultural de Mujeres Trans de Guatemala

Contact for details

Free multicultural network providing accompaniment, counseling, and comprehensive services to trans women. Empowerment and advocacy for trans women of Mayan, Garifuna, Xinca, and Mestiza backgrounds across 7 regions.

Peer support

If you're in immediate danger, please call your local emergency services.

🌐 International resources Online services available worldwide