Helplines in Guatemala

Free 24/7 crisis helpline providing confidential support for individuals experiencing mental health crises or suicidal thoughts. Particularly focused on serving adolescents and young people.

Free 24/7 shelter for homeless youth, particularly young girls and their babies at high risk. Specialized in victims of sexual abuse, exploitation, and human trafficking. Provides immediate basic needs (food, clothing, medical care) without conditions.

Free 24/7 crisis helpline for women victims of physical, psychological, and sexual violence. Operated by the Ministerio Público (Public Prosecutor's Office) of Guatemala. Coordinates with National Civil Police for emergency response.

Free humanitarian shelter providing food and lodging to migrants passing through, asylum seekers, internally displaced people, deportees, and returnees. Pastoral and humanitarian care available 24/7.

Free 24/7 AI-powered confidential chatbot providing information and guidance on violence against women, girls and adolescents. Helps assess risk situations, provides legal advice, creates emergency plans, and connects to support services. Anonymous and safe first contact.

Free comprehensive Spanish-language resource for victims of online harassment and cyberbullying across Latin America. Provides feminist, community-based support for reporting, recovery, and resistance. First platform for Latin American women and gender-nonconforming individuals.

Free comprehensive support center for women survivors of violence. Provides integrated social, medical, psychological, and legal services, plus access to women's shelters. Available via phone, text, and WhatsApp.

Free legal and psychosocial support to survivors of sexual and gender-based violence. Provides attorneys, psychologists, social workers, and accompaniment to court hearings. Supports 500+ cases annually with multidisciplinary teams.

Free legal services for indigenous Maya-Kaqchikel women and girls. Provides mobile legal outreach, bilingual (Kaqchikel-Spanish) resources, legal counseling, GBV prevention, education, and early marriage prevention. Culturally grounded support in 24 rural communities.

Support helpline for transgender men and gender-diverse people assigned female at birth. Provides support for issues including experiencing homophobia or transphobia, coming out, anxiety about acceptance, gender expression, and access to gender-affirming care.