A toll-free 24/7 lifeline providing professional and confidential attention to people in distress, including those experiencing suicidal ideation and self-harm. Operated by specialized nurses based in Guadeloupe (9am-9pm) with automatic routing to mainland France center outside local hours.
Free, anonymous 24/7 national child protection hotline. 45 professional trained listeners available for children in danger or witnesses. Accessible via phone, chat (youth up to 21), email, and sign language. Calls don't appear on phone bills. Serves all France including overseas territories.
Free, anonymous national helpline for women victims of violence, their families, and professionals. Available 24/7 from landline or mobile in France including overseas departments. Multilingual support in 200+ languages including deaf accessibility. Content available in French and Guadeloupean Creole.
Free 24/7 French government portal for reporting sexual or gender-based violence. Victims or witnesses can report incidents via computer, tablet, or smartphone with option for anonymity. Specialized police officers and psychologist available for support and guidance. National service accessible from Guadeloupe.
Free official French government portal for reporting illegal internet content. Operated by Ministry of Interior with police/gendarmerie officers processing reports 24/7. Report violence, threats, terrorism, racial hatred, defamation, harm to minors. National service accessible from Guadeloupe.
Emergency fire and rescue services in Guadeloupe. Responds to fires, medical emergencies, accidents, and disasters. Available 24/7 for life-threatening emergencies. Should be used as last resort when other specialized services are unavailable.
Emergency medical assistance and ambulance dispatch in Guadeloupe. Coordinates urgent medical interventions and hospital transport. Available 24/7 for life-threatening medical emergencies. Should be used as last resort when other specialized services are unavailable.
Free, anonymous national helpline and chat service from the French Public Health Agency. Provides support and information for questions related to alcohol consumption for individuals and their families. National service accessible from Guadeloupe.
Free telephone helpline for eating disorders, operated by France's reference scientific society for eating disorders. Staffed by specialists in screening, diagnosis, care, and treatment. Supported by Fondation de France, ARS Île-de-France, and MGEN. National service accessible from Guadeloupe.
Free European emergency hotline for families of missing children. Provides psychological, social, legal, and administrative support from trained professionals. Handles runaways, parental abductions (France/abroad), and concerning disappearances of minors. National French service accessible from Guadeloupe.
If you're in immediate danger, please call your local emergency services.
International resources Online services available worldwide