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Helplines in Spain

024 Suicide Prevention Hotline Línea 024 de atención a la conducta suicida

Main helpline Open 24/7

Spain's national suicide prevention hotline operated by the Ministry of Health and managed by the Red Cross. A free, anonymous, and confidential 24/7 telephone line staffed by a multidisciplinary team of specialized professionals who provide emotional support to individuals with suicidal thoughts and their families.

Spanish, English

Asociación Española Contra el Cáncer (AECC) Asociación Española Contra el Cáncer

Main helpline Open 24/7

Free 24/7 cancer support helpline providing medical, psychological, and legal advice for cancer patients and families. Unique service in Europe with over 200,000 patients served annually.

Teléfono de la Esperanza Teléfono de la Esperanza

Open 24/7

The Teléfono de la Esperanza (Telephone of Hope) offers a 24/7 helpline for urgent emotional crisis situations, providing free, anonymous, and specialized emotional support. Staffed by trained volunteers offering crisis intervention and emotional support for anxiety, depression, suicide risk, and other mental health emergencies.

Peer support

016 Gender Violence Helpline Teléfono 016 contra la Violencia de Género

Open 24/7

Spain's national 24/7 helpline for gender-based violence run by the Ministry of Equality. Free, confidential service offering information, legal advice, and immediate psychosocial support to victims of all forms of violence against women. Available in 53 languages with accessibility for hearing, speech, and vision disabilities. Leaves no trace on phone bills.

Spanish, English

National Police Human Trafficking Hotline Policía Nacional - Línea contra la Trata de Personas

Open 24/7

Free national police hotline offered by Spain's Ministry of Interior for victims of human trafficking. Direct contact to Policía Nacional for reporting trafficking cases and seeking help. Covers all forms of trafficking including forced labor, sexual exploitation, and organ trafficking under Article 177 bis of Spanish Penal Code.

061 Crisis Helpline (Catalonia)

Open 24/7

24/7 crisis line integrated into Catalonia's Suicide Prevention Plan with specialists in psychiatry, psychology, and mental health nursing. CROSS-BORDER: Accessible to Andorrans - Catalan is Andorra's official language, and healthcare systems are integrated.

CA, Spanish

PROTEGELES - CSAM Reporting Hotline PROTEGELES - Línea de Denuncia de Contenido Ilegal

Open 24/7

Spain's official INHOPE hotline for reporting child sexual abuse material and other illegal online content. Co-funded by European Commission through Safer Internet Programme. Works directly with Brigada de Investigación Tecnológica of Spanish National Police. Free online reporting portal for illegal content involving minors.

Spanish, English

028 Rainbow Service 028 Servicio Arcoíris

Open 24/7

Spain's national 24/7 free helpline for LGBTQ+ people who are victims of hate crimes or discrimination based on sexual orientation or gender identity. Launched July 2023 by Ministry of Equality. Provides legal assistance, information on LGBTQ+ rights, psychological support, and emergency response via phone, email, and instant messaging.

Spanish, English

Madrid 24-Hour Sexual Violence Crisis Center Centro de Crisis 24h Pilar Estébanez

Open 24/7

Madrid City Council's free 24/7 crisis center for women victims of sexual violence. Provides emergency reception, immediate attention, telephone and in-person support, information about rights and resources. No police report required to receive care. Run by Fundación ASPACIA. Open to all women, Madrid residence not required.

If you're in immediate danger, please call your local emergency services.

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