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Helplines in Egypt

General Secretariat for Mental Health and Addiction Treatment - National Hotline الأمانة العامة للصحة النفسية وعلاج الإدمان - الخط الساخن

Main helpline Open 24/7

Egypt's national mental health hotline providing free 24/7 psychological support and counseling. Run by the Ministry of Health's General Secretariat for Mental Health and Addiction Treatment. Offers phone consultations, referrals, and virtual therapy sessions.

Arabic, English

PSTIC Crisis Response Lines خطوط الاستجابة للأزمات - مركز الدعم النفسي

Main helpline Open 24/7

24/7 emergency crisis response operated by Terre des Hommes/UNHCR partner. Multilingual support for refugees and Cairo-area residents. Physical clinics in Garden City, Nasr City, and 6 October City.

Arabic, English +3 more

National Electronic Mental Health Platform (NMHP) المنصة القومية الإلكترونية للصحة النفسية

Open 24/7

Egypt's first freely accessible online mental health and addiction treatment platform. Launched by Ministry of Health in 2022. Provides educational content, virtual therapy sessions, professional consultations, and treatment resources. Completely free for all residents of Egypt including non-Egyptians.

Arabic, English

Egypt Poison Control Centers مراكز السموم

Open 24/7

Network of 22 poison control centers across 21 governorates operated by Ministry of Health. Provides emergency treatment for poisoning, overdose, toxic exposure. Main centers in Cairo (Qasr El Aini, Ain Shams, Demerdash) and Alexandria. Free antidotes and sera available. Emergency hotline connects to nearest center.

National Fund for Drug Control and Treatment of Addiction (FDCTA) Hotline صندوق مكافحة وعلاج الإدمان والتعاطي

Open 24/7

Egypt's national addiction treatment hotline providing free 24/7 confidential support. Operated by Ministry of Social Solidarity. Offers counseling, medical treatment, psychological support, rehabilitation, and social reintegration. 33 treatment centers across 19 governorates. Serves 90k+ individuals annually.

El Nadeem Center for Rehabilitation of Victims of Violence and Torture النديم لمناهضة العنف والتعذيب

Open 24/7

Independent NGO providing free medical care, counseling, and legal assistance for torture victims since 1993. Runs violence against women program with 24-hour hotlines. Serves refugees. Administrative closure order 2016-2017 was rescinded by court in 2021.

HarassMap

Open 24/7

Free mobile and online platform for reporting sexual harassment in Egypt. Anonymous reporting via SMS, email, Twitter, Facebook, or online form. Uses crowdmapping to track incidents. Provides information on free psychological and legal services. Founded 2010, award-winning social good initiative.

Arabic, English

National Women's Complaint Office مكتب شكاوى المرأة

Daily 9 AM - 9 PM

Free government hotline operated by National Council for Women (NCW). Provides legal, psychological, and social support for women facing violence. Offers counseling, specialized lawyers, case follow-up. Receives 30-40k complaints annually. Part of Egypt's national strategy to combat violence against women.

Speak Up Helpline

Online support available

Feminist initiative providing confidential support for victims of gender-based violence, including sexual harassment, online blackmail, digital violence, and technology-facilitated GBV. Offers perpetrator exposure, legal guidance, and psychological support. Founded 2020, became leading GBV support destination in Egypt.

Arabic, English

If you're in immediate danger, please call your local emergency services.

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