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Helplines in Ecuador

Samaritans by Anima EC

Main helpline Open 24/7

FREE and confidential crisis line providing emotional support via phone, WhatsApp, and text. Affiliated with the international Samaritans network. Supports people experiencing suicidal thoughts, depression, anxiety, loneliness, relationship issues, grief, self-harm, trauma, and other emotional distress. Available nationwide in Ecuador.

Spanish, English

ECU911 - Emergency Services 911

Open 24/7

Ecuador's integrated emergency response system providing immediate dispatch for police, medical, fire, and other emergency services. Multilingual support available including English and French. Based on the U.S. 911 model.

Spanish, English, French

Línea 171 Opción 6 - Salud Mental 171 Option 6 - Mental Health Line

Mon-Sun 7:00-20:00

FREE government mental health crisis line operated by Ecuador's Ministry of Public Health. Provides psychological first aid, crisis counseling, self-care support, and referrals to health facilities. Trained personnel handle suicide prevention, depression, anxiety, and other mental health crises. High-complexity cases coordinated with ECU 911.

Centro Ecuatoriano para la Promoción y Acción de la Mujer (CEPAM)

Office hours

Feminist organization providing comprehensive FREE support to women, girls, and adolescents experiencing gender-based violence. Services include legal counsel, psychological support, social assistance, and accompaniment for domestic violence and sexual assault cases. Operating since 1983.

Centro Ecuatoriano para la Promoción y Acción de la Mujer (CEPAM)

Office hours

Feminist organization providing comprehensive FREE support to women, girls, and adolescents experiencing gender-based violence. Services include legal counsel, psychological support, social assistance, and accompaniment for domestic violence and sexual assault cases. Operating since 1983.

Telesalud & Teleasistencia

Business hours

FREE telehealth platform offering medical care across multiple specialties including psychological support, nutritional counseling, and legal assistance (especially for domestic violence cases). Supported by major Ecuadorian universities with 600+ health professionals available. Created by CEDIA.

Alcohólicos Anónimos Ecuador Alcoholics Anonymous Ecuador

Varies by group

FREE fellowship of men and women who share their experience, strength and hope to solve their common problem and help others recover from alcoholism. Operates peer-support meetings throughout Ecuador with national office in Quito. No dues or fees for membership.

Peer support

If you're in immediate danger, please call your local emergency services.

🌐 International resources Online services available worldwide