Helplines in Colombia

24/7 free, anonymous psychological support and crisis line for Santiago de Cali and metropolitan area. Operated by Red de Salud del Centro ESE. No EPS affiliation required. Assisted 6,694 people in 2024.

24/7 mental health crisis line for Medellín and surrounding areas. Features 'Código Dorado' psychiatric emergency response and 64 'Escuchaderos' listening points throughout the city including Metro stations. Approximately 8,000 calls monthly.

Free, confidential 24/7 psychological support and crisis line operated by Bogotá's Secretaría Distrital de Salud. Staffed by professional psychologists providing emotional support, crisis intervention, and mental health guidance. Serves all Bogotá residents for issues including anxiety, depression, suicidal ideation, and emotional distress.

24/7 suicide prevention crisis line for Bucaramanga. 'Espérame' (Wait for Me) focuses specifically on suicide prevention and crisis intervention.

24/7 mental health crisis line serving all of Risaralda department. Managed by Hospital Mental Universitario (HOMERIS) since 2024, ensuring specialized psychiatric support.

24/7 departmental mental health crisis line serving all municipalities of Atlántico. Staffed by 6 psychologists and 1 psychiatrist. Has assisted 2,450+ people.

24/7 mental health and crisis support line for Barranquilla and metropolitan area. Operating for 6+ years with multiple contact options.

24/7 mental health crisis line for San José de Cúcuta, including holidays. System returns missed calls. Also serves Venezuelan refugee population in the border region.

The ICBF - Instituto Colombiano de Bienestar Familiar offers 24/7, free, compassionate, and confidential support over phone. This is Colombia's national child protection and family welfare helpline for reporting emergencies, complaints, or requesting guidance on child abuse, sexual violence, bullying, child labor, substance abuse, and other situations that threaten the life and integrity of children and adolescents.

Free 24/7 mental health support line operated by Construyéndonos, serving the Quindío and Risaralda departments. Provides crisis intervention, emotional first aid, and timely identification of suicidal ideation and mental health challenges. Staffed by volunteer psychologists. Available via phone and WhatsApp.