Helplines in China

National mental health hotline launched by the National Health Commission, offering 24/7 free counseling and crisis support. Staffed by trained mental health specialists providing emotional support, relaxation techniques, and mental health education. Available nationwide as of May 2025.

Free 24/7 non-profit volunteer crisis intervention hotline founded in Shanghai in 2012. Provides crisis support for suicide, depression, anxiety, domestic violence, sexual abuse, and emotional distress. Has handled 408,000+ calls. Offers specialized lines for suicide prevention, depression support, and student/parent/teacher counseling.

Beijing's 24/7 suicide prevention and psychological crisis hotline. Provides mental health education, crisis support, suicide risk reduction, and referrals. Recognized internationally for meeting and exceeding standards set by the American Association of Suicidology.

Free 24/7 mental health support hotline jointly operated by Tsinghua University's Department of Psychology and Beijing Well-being Foundation. Provides professional psychological counseling and crisis support. No counseling charges - only standard phone rates apply.

Free 24/7 mental health crisis intervention and assistance hotline operated by Shenzhen Mental Health Center (Shenzhen Kangning Hospital). Established December 2004. Staffed by experienced psychologists providing professional counseling and crisis intervention with strict confidentiality. Now integrated with national 12356 system.

Free 24/7 psychological crisis hotline operated by Hangzhou Seventh People's Hospital. Number 0571-85029595 means 'save me, save me' (救我救我). Established May 2004. Has received 250,000+ calls, handled 2,000+ high-risk calls, and saved 200+ lives. Staffed by 20+ medical professionals with clinical medicine and psychology backgrounds.

Free 24/7 psychological assistance hotline integrated with national 12356 system. Operated by Nanjing Brain Hospital, which established China's first professional crisis intervention center in 1991. Provides professional support for psychological distress, crisis intervention, mental health knowledge, and resource referrals.

Free 24/7 psychological crisis hotline operated by Guangzhou city. Has handled 300,000+ calls over the years. Provides psychological counseling, mental health support, and crisis intervention. Now integrated with national 12356 hotline system.

Free 24/7 psychological crisis hotline for Tianjin municipality. Staffed by qualified volunteer counselors providing 50-minute counseling sessions. Operated by Tianjin Anding Hospital and serves residents experiencing emotional distress, mental health crises, and suicide risk.

Volunteer-based non-profit offering free, confidential emotional support for the English-speaking community in China. Provides listening support, information, and referrals for individuals experiencing emotional distress or crisis.