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Helplines in Brunei

Talian Harapan 145

Main helpline Open 24/7

Talian Harapan 145 is Brunei's national mental health crisis hotline operated by trained mental health professionals from the Ministry of Health. The service provides confidential emotional support, crisis counseling, information about mental health services, and emergency assistance for individuals experiencing mental health crises.

English, Malay

Talian Kebajikan 141 Welfare Hotline 141

Open 24/7

Government welfare hotline operated by JAPEM (Community Development Department) for reporting and assistance with child abuse, neglect, domestic violence, and other welfare concerns. Anonymous reporting accepted.

English, Malay

Talian ANAK 121

Open 24/7

Dedicated 24-hour child protection hotline operated by JAPEM (Community Development Department) for reporting child abuse, neglect, bullying, trafficking, exploitation, and missing children. Provides guidance and counseling for children. Free and confidential.

English, Malay

Brunei Darussalam AIDS Council (BDAC)

Office hours

NGO established in 2000 providing HIV/AIDS education, awareness, and support for people infected and affected by HIV/AIDS in Brunei.

English, Malay

JIWA Brunei

Online resources available anytime; directory of services with varying hours

Joint Initiative for the Wellbeing of All (JIWA) is a mental health advocacy organization providing a directory of mental health resources in Brunei, educational materials, podcasts, and community support. They facilitate access to mental health services rather than providing direct crisis intervention.

English, Malay

Brunei Darussalam Red Crescent Society

Office hours (disaster response 24/7)

Humanitarian organization providing emergency response, disaster relief, psychological support, mental health assistance, first aid, and community services. Part of the International Red Cross and Red Crescent Movement.

English, Malay

IBTE Counseling Services Institut Brunei Technical Education

Office hours

Counseling and student support services for IBTE technical education students. Provides counseling, career guidance, and student support across IBTE campuses nationwide.

English, Malay

Universiti Teknologi Brunei (UTB) Counselling Services

Monday-Thursday and Saturday: 8:00am-4:30pm

Free confidential counseling for UTB students. Provides individual and group counseling for academic, social, and personal matters, as well as life skills workshops. Staffed by professional counselor.

Universiti Brunei Darussalam Counseling and Psychological Services

Monday-Thursday: 7:45am-12:30pm, 1:30pm-4:30pm; Friday: 7:30am-11:30am, 2:00pm-4:30pm; Tuesday drop-in: 8:30am-12:00pm

University counseling service providing individual therapy, group counseling, and telecounseling for UBD students. Services include support for depression, anxiety, stress, relationship issues, panic attacks, self-esteem, and other challenges affecting daily life. Uses person-centered, CBT, and ACT approaches.

If you're in immediate danger, please call your local emergency services.

🌐 International resources Online services available worldwide