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Helplines in Bulgaria

National Human Trafficking Hotline Национална телефонна линия за противодействие на трафика на хора

Open 24/7

Free 24/7 hotline for victims of human trafficking and to report suspicious situations. Operated by A21 Bulgaria in partnership with National Commission for Combating Trafficking. Multi-language support in over 200 languages through tele-interpretation.

Bulgarian, English

PULSE Foundation Фондация П.У.Л.С.

Open 24/7

Free legal and psychological consultations to victims of domestic violence, human trafficking, or other forms of abuse. Operates crisis center with 24-hour support, temporary housing, and comprehensive services for over 300 women, children, and men annually. Government-funded services.

Zona ZaKrila - Child Advocacy Centres Зона ЗаКрила

Open 24/7

Free 24/7 integrated support for child victims or witnesses of violence and their families. Provides crisis intervention, psychological and social support, legal assistance, medical examination, and child-friendly hearings. Available in 11 regions across Bulgaria (Sofia, Shumen, Montana, Kyustendil, Yambol, Varna, Vidin, Burgas, Plovdiv, Pazardzhik, Stara Zagora).

Bulgarian National Helpline for Children Национална Телефонна Линия за Деца

Open 24/7

Free 24/7 helpline offering information, counseling, and help to children for a wide spectrum of problems. Provides emotional support, crisis intervention, and information about available resources. Identifies at-risk children and refers cases to child protection services.

Bulgarian, English

Narcotics Anonymous Bulgaria

Open 24/7

Free peer support fellowship for people with drug addiction. Offers 12-step recovery program through regular meetings in multiple cities (Sofia, Plovdiv, Varna, Burgas) and online. 24/7 helpline available.

Peer support Bulgarian, Russian, English

112 Emergency Services 112 Спешни услуги

Open 24/7

National emergency number for police, ambulance, and fire services. Free from any phone including mobile.

Bulgarian, English

IOM Bulgaria - Counter-Trafficking

Business hours

Free professional assistance for victims of human trafficking. Comprehensive services including counseling, legal aid, psychological support, medical care, safe transportation, reintegration assistance, vocational training. Serves Bulgarian citizens (trafficked abroad or within Bulgaria) and foreign victims.

Bulgarian, English

Dignita Foundation

Contact for hours

Free counseling and legal assistance for victims of human trafficking and those at risk. Services available online and by phone, particularly for refugees and vulnerable populations.

Bulgarian, English

Bulgarian Red Cross Contact Center Български Червен кръст

8:00 AM - 6:00 PM daily

Free psychosocial and psychological support hotline operated by Bulgarian Red Cross. Over 100 trained specialists including medical consultants, pharmacists, and psychologists. Primarily supports people displaced from Ukraine and refugees, also available to general population.

Bulgarian, Ukrainian +3 more

Single Step

8:00 PM - 11:00 PM daily (chat), leave message anytime

Free online chat and psychological support service specifically for LGBTQ+ youth, their families, and loved ones. Offers individual consultations with licensed psychologists nationwide, peer support groups, and chat with trained volunteers.

Peer support

If you're in immediate danger, please call your local emergency services.

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