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Helplines in Bangladesh

Kaan Pete Roi

Main helpline Open 24/7

Bangladesh's first and only emotional support and suicide prevention helpline, staffed by trained volunteers. Provides confidential, compassionate listening for those experiencing despair, isolation, distress, and suicidal thoughts. Member of Befrienders Worldwide.

Peer support Bengali, English

Shastho Batayon (Health Hotline 16263) স্বাস্থ্য বাতায়ন

Open 24/7

FREE 24/7 national telehealth service providing medical consultations and mental health support from licensed doctors. Government service by DGHS (Directorate General of Health Services). Made toll-free during COVID-19 pandemic. Offers evaluations, treatment advice, counseling, referrals, and emergency ambulance coordination.

Moner Jotno মনের যত্ন

Open until 8:00 PM

BRAC's mental health hotline providing free, confidential tele-counselling for individuals experiencing anxiety, panic, or emotional distress. Staffed by over 70 trained psychologists and counsellors. Each session lasts about 20 minutes (with 10-minute extension for severe cases). Available through phone and Neeramoy Patient app.

Bengali, English

SAJIDA Foundation Mental Health Helpline (SHOJON) সাজিদা ফাউন্ডেশন

Open until 4:00 PM

FREE daily mental health counseling via tele-mental health platform SHOJON. Provides initial assessment, counseling/psychotherapy, psychiatric support from psychologists and psychiatrists. Operates trauma counseling centers. Available 10am-10pm daily.

Bengali, English

SAJIDA Foundation Mental Health Helpline (SHOJON) সাজিদা ফাউন্ডেশন

Open until 4:00 PM

FREE daily mental health counseling via tele-mental health platform SHOJON. Provides initial assessment, counseling/psychotherapy, psychiatric support from psychologists and psychiatrists. Operates trauma counseling centers. Available 10am-10pm daily.

Bengali, English

Bangladesh Child Helpline 1098

Open 24/7

24/7 toll-free government helpline for reporting child rights violations, abuse, exploitation, and violence. Provides emergency response, counseling, legal services, and rescue for children. Run by Department of Social Services with UNICEF support. Stopped thousands of child marriages and provides comprehensive child protection.

National Emergency Service 999

Open 24/7

24/7 toll-free national emergency helpline connecting to Police, Fire, and Ambulance. Free to call even with zero balance. Centralized emergency response for accidents, crime, fire emergencies.

Police Cyber Support for Women (PCSW)

Check with service

All-women cyber support service by Bangladesh Police providing free assistance to female victims of cybercrimes. Handles cyberbullying, ID hacking, sensitive content publication, sexual harassment. Ensures confidentiality.

Bangladesh Mahila Parishad Legal Support বাংলাদেশ মহিলা পরিষদ

Check with organization

FREE legal aid and support for women victims of violence and gender-based violence (VAWG). Provides medico-legal support, shelter (Rokeya Sadan), counseling, advocacy. Operates helpline for violence victims. Established 1970.

If you're in immediate danger, please call your local emergency services.

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